Professional data export
Connect Smartwatch → CSV/Excel
Last updated: 04.02.2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Customer", or "you") and Brand New Brand LIMITED ("Company", "we", "us", or "our") regarding your use of the BioMetrix.pro fitness data export service ("Service").
By using our Service, you agree to be bound by these Terms and our Privacy Policy.
BioMetrix.pro is a professional fitness data export service that enables users to:
- Securely download fitness data from connected fitness platforms
- Receive data in CSV format compatible with Excel and Google Sheets
- Download comprehensive fitness reports for analysis and archiving
Service nature: We provide a digital service consisting of one-time data export. The service is performed immediately after payment and verification of login credentials.
Current pricing (subject to change with notice):
- Weekly export: €3.99 - Data export covering up to 7 days
- Monthly export: €7.99 - Data export covering up to 31 days
Payments:
Payment processor: All payments processed securely through Stripe
Payment required: Full payment required before data processing begins
Currency: All prices listed in Euros (EUR)
Tax inclusion: Prices include applicable VAT where required
Automatic refunds: You are eligible for automatic full refund in the following circumstances:
- Technical failure: Service unable to connect to your fitness platform
- Data processing error: Inability to extract or format data due to technical reasons
- Service downtime: Extended service unavailability preventing order completion
Refund window: 48 hours from purchase
Process: Contact support@biometrix.pro with your order details
Response time: Refund decisions made within 24 hours
Processing time: Approved refunds processed within 5-7 business days
You may NOT use our Service for:
- Commercial resale: Redistributing exported data commercially
- Unauthorized access: Accessing accounts that do not belong to you
- System exploitation: Attempting to reverse engineer or exploit our service
- Harmful activities: Any illegal, harmful, or fraudulent purposes
Data processing:
Temporary access: We temporarily access your fitness platform solely for export purposes
No permanent storage: Your fitness data is not permanently stored on our systems
Encryption: All data transmission encrypted using industry-standard protocols
Automatic deletion: Credentials deleted after 48 hours, export files deleted after 48 hours
Data ownership:
Your data remains yours: You retain full ownership of all exported fitness data
No license granted: We claim no rights to your personal fitness information
Service availability:
Target uptime: We strive for 99% service availability
Processing times: Export processing typically completed within 1-4 hours
Platform dependency: Service availability depends on third-party fitness platform accessibility
MAXIMUM LIABILITY: Our total liability to you is limited to the amount you paid for the specific service
EXCLUDED DAMAGES: We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from third-party platform issues
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
General questions: hello@biometrix.pro
Customer support: support@biometrix.pro
Legal notices: support@biometrix.pro
Service information:
Company name: Brand New Brand LIMITED
Registration: Companies House #09476258
Address: Unit 10, Enterprise Court, Farfield Park, Rotherham, S63 5DB, England